Frequently Asked Questions

Orders are processed and shipped within 1–3 business days. You'll receive a shipping confirmation email with tracking once your order is on its way.

Once your order ships, we email you a tracking link. You can also view order status anytime under your account at /account/orders.

We currently ship within the United States only.

Shipping is calculated at checkout. Promotions and free-shipping thresholds, when active, are shown in your cart.

Items can be returned within the window described on our Returns & Refunds page, in original, unused condition. See /returns-refunds for full details.

Contact us through the form at /support/contact with your order number and we'll guide you through the process.

Refunds are issued to your original payment method once we receive and inspect the returned item. Bank processing can take a few additional business days.

Care guidance is included with each product. In general, follow the care label and store items in a cool, dry place.

Each product page lists available variants and details. If you're unsure, reach out and we'll help you choose.

We accept major credit and debit cards through our secure checkout, powered by Stripe.

Your card is charged when you complete checkout and your order is confirmed.

Use the contact form at /support/contact, or email us at support@getlittleone.com. Including your order number helps us respond faster.